The effect of emotional labor and impression management on burnout: Example of Family Physicians


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Yigit A. O. , Ay F.

PAKISTAN JOURNAL OF MEDICAL SCIENCES, vol.35, no.3, pp.793-796, 2019 (Journal Indexed in SCI) identifier identifier identifier

  • Publication Type: Article / Article
  • Volume: 35 Issue: 3
  • Publication Date: 2019
  • Doi Number: 10.12669/pjms.35.3.4
  • Title of Journal : PAKISTAN JOURNAL OF MEDICAL SCIENCES
  • Page Numbers: pp.793-796

Abstract

Objective: Although burnout is seen as a personal problem, it has a negative effect on effectiveness of the organization. The positive interaction of the physicians with the patients and their relatives increases the service quality. In this study, it was aimed to determine the effects of the family physicians' use of emotional labor and impression management on burnout.