The effect of emotional labor and impression management on burnout: Example of Family Physicians

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Yigit A. O., Ay F.

PAKISTAN JOURNAL OF MEDICAL SCIENCES, cilt.35, sa.3, ss.793-796, 2019 (SCI-Expanded) identifier identifier identifier

  • Yayın Türü: Makale / Tam Makale
  • Cilt numarası: 35 Sayı: 3
  • Basım Tarihi: 2019
  • Doi Numarası: 10.12669/pjms.35.3.4
  • Dergi Adı: PAKISTAN JOURNAL OF MEDICAL SCIENCES
  • Derginin Tarandığı İndeksler: Science Citation Index Expanded (SCI-EXPANDED), Scopus
  • Sayfa Sayıları: ss.793-796
  • Anahtar Kelimeler: Emotional Labor, Burnout, Impression Management, Family physicinas
  • Sivas Cumhuriyet Üniversitesi Adresli: Evet

Özet

Objective: Although burnout is seen as a personal problem, it has a negative effect on effectiveness of the organization. The positive interaction of the physicians with the patients and their relatives increases the service quality. In this study, it was aimed to determine the effects of the family physicians' use of emotional labor and impression management on burnout.