The effect of emotional labor and impression management on burnout: Example of Family Physicians


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Yigit A. O. , Ay F.

PAKISTAN JOURNAL OF MEDICAL SCIENCES, cilt.35, ss.793-796, 2019 (SCI İndekslerine Giren Dergi) identifier identifier identifier

  • Cilt numarası: 35 Konu: 3
  • Basım Tarihi: 2019
  • Doi Numarası: 10.12669/pjms.35.3.4
  • Dergi Adı: PAKISTAN JOURNAL OF MEDICAL SCIENCES
  • Sayfa Sayıları: ss.793-796

Özet

Objective: Although burnout is seen as a personal problem, it has a negative effect on effectiveness of the organization. The positive interaction of the physicians with the patients and their relatives increases the service quality. In this study, it was aimed to determine the effects of the family physicians' use of emotional labor and impression management on burnout.